FREQUENTLY ASKED QUESTIONS
How do I order?
1. You can choose the products from our online store and click 'add to cart'
2. Go to the 'Cart' section and confirm the quantity of products that you want to order from us. Once confirmed, click 'Check out'.
3. Choose the Payment Method and fill in the shipping address and personal information.
4. Submit and confirm the order and you will get your order and shipping updates from us through your registered email address.
If you have any queries, please feel free to email us at firstname.lastname@example.org and we will get back to you at the soonest.
Why should I register as a member?
Registering as a member opens to you a wide world of benefits. All our new offers are open to members first for a full day or two and then only is open to the rest of the world! Top this with surprise gifts with each purchase!
Register as a member today!
Why are the products in luxurystyles.biz so cheap?
Selling through the internet, we have avoided all alternate costs incurred in a regular supply chain (exorbitant rentals, other related costs) thereby able to provide amazing savings to our valuable customers. We always buy in bulk and hence have economies of scale to our advantage. We prefer to pass on the advantage to our valuable customers.
Are the goods fresh and genuine?
Everything that you see on www.luxurystyles.biz is 100% genuine and fully packaged. We sell the same genuine brand name fragrances that you would find in department and duty free stores, but at better prices.
How do I make the payment?
There are a variety of payment options when buying from www.luxurystyles.biz, ranging from all major credit cards, Paypal, etc. or even bank in directly to our account.
Is this a secure site?
Yes, this is. Your security is extremely important to us. We do not store your payment data on our servers. At the time of payment, you are transferred to your bank/ credit cards website where you authorize payments. All related data are encrypted and all your personal data are not released or exposed to any third party.
How do I return an item which I am not satisfied with?
All products purchased through www.luxurystyles.biz are covered by 7-Days refund. If you are not fully satisfied with your purchase, you may return the goods to us within 7 days.
What is your exchange / return policy?
Each item goes through Quality Control before we courier. However, if you are unsatisfied with your purchase, we will promptly exchange the item (subject to availability) or issue a refund for you. Please note that the goods need to be returned back within 7 days after delivery and we do not accept the product that is not in original condition or that has been opened or used. Refund will be issued to the same account holder and in the same form of payment originally used for purchase. The refund takes 4-5 weeks to reach back your account.
How much is the shipping cost?
For deliveries inside Hong Kong, we use local couriers and below is the shipping fee. For orders to outside Hong Kong, below is the summary of shipping rates:..
爲什麽在我們的網站 luxurystyles.biz 購物特別便宜？
在 www.luxurystyles.biz 上出售的商品都是100%原裝進口的，您可以對比價格發現，我們的同類型產品價格比門市和免稅店更加優惠。
在 www.luxurystyles.biz 上購買的產品，顧客享有7天購物保障。 如果有不滿意的產品可于購物后7天內退回。詳情請點擊這裡相關退貨細則。
在送貨到顧客手上之前，每一件產品都經過嚴格的質量監控。 若您對收到的產品不滿意，每張訂單只限換貨1次(視乎實際情況)或者安排退款。 請知悉，以下情況均不受換貨處理安排，產品收貨期超過7天，包裝已被拆開的商品，使用過的商品，已損壞的產品。關於退款，必須是原先相同的付款人和帳號，退款需時4-5個星期的時間。
|....Hong Kong commercial location..港島區工業、商業大廈....||....Orders Over HKD$399 - Free..單價多於 HKD$399 - 免運費....||....Orders Under HKD$399 - HKD$22..單價少於 HKD$399 - HKD$22....|
|....Kowloon commercial location..九龍區工業、商業大廈....||....Orders Over HKD$399 - Free..單價多於 HKD$399 - 免運費....||....Orders Under HKD$399 - HKD$22..單價少於 HKD$399 - HKD$22....|
Outlying Islands/Remote Areas commercial location..新界區或離島工業、商業大廈....
|....Orders Over HKD$899 - Free..單價多於 HKD$899 - 免運費....||....Orders Under HKD$899 - HKD$55..單價少於 HKD$899 - HKD$55....|
....*Free Delivery to all residential locations within Kowloon and Hong Kong island for purchases over HKD $899..*單價多於 HKD$899 - 港島區及九龍區住宅地址免運費....
....*For purchases under HKD$899, HKD$52 delivery charge in case of all residential locations within Kowloon and Hong Kong island..*單價少於 HKD$899港島區及九龍區住宅地址運費HKD$52....
....*For Deliveries to New Territories and Outlying Islands will require an additional business day..*新界區或離島送貨需要多一個工作天處理....